Frequently Asked Questions

Because you have dirty carpets and don't want to replace your carpets. Our system will remove the dirt and in most instances we will eliminate stains others can't. We strive for the best results every time, no shortcuts just superior products and dedicated employees. We are the cleaner choice too. What we use to clean our space makes it into our bodies. Our primary cleaner is  made from extracts of corn, grain, soybeans, potatoes, coconut and palm. This reduces chemicals on surfaces and in the air, keeping your family and pets safe and healthy.  

We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know and we will come back to re-clean anything not done right free of charge. 

Pets are a part of the family, and so we clean up after them as well! During servicing we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. But pets in the home are not an issue for us.

 Encapsulation only refers to the way the chemistry dries and is not in and of itself a method. When the product is applied to the carpet the chemistry reacts and loosens soil particles and detaches them from the carpet fiber. When the bonnet passes over the carpet, the dirt particles are reduced to nano-sized particles, due to the scrubbing action. Any particles not removed through the cleaning process are trapped in the encapsulation polymer. These left over particles will be removed during normal subsequent vacuuming. The polymer "shell" also helps to reduce or eliminate rapid re-soiling. Because less moisture is needed for this type of cleaning, dry times of 45 minutes to 2 hours are common.